Your privacy is more than a legal obligation to us — it's a responsibility we take seriously every day. Learn exactly how scr2u collects, uses, and protects your personal data as a platform member.
Our comprehensive approach to ensuring every member's personal data remains secure and responsibly managed at all times
All your personal data and financial transactions are transmitted through channels protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions.
Your data is stored on servers protected by layered access controls, intrusion detection systems and regular backups. Only authorised personnel have access to sensitive member data.
Scr2u has never and will never sell, rent, or disclose members' personal data to any third party for marketing purposes without the explicit consent of the member concerned.
The scr2u privacy policy is designed and updated to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are respected at all times.
You have the full right to access, amend, request a copy of, or request deletion of your personal data. Our support team processes privacy-related requests within 7 business days.
Whenever there are significant changes to this Privacy Policy, you will be notified via in-platform notifications or your registered email. No silent changes will ever be made without your knowledge.
This Privacy Policy explains how scr2u (scr2u.win) collects, uses, stores and protects your personal information. By using our platform, you agree to the practices described in this document. Please read it carefully before registering or using our services.
Scr2u is a digital entertainment platform operating in Malaysia. We understand that your trust is the most valuable asset we hold. As such, we are committed to managing your personal data with full responsibility, transparency, and in compliance with all applicable legal provisions.
This Privacy Policy applies to all personal information collected through scr2u.win, the official scr2u mobile app, and all your interactions with our platform including customer support services. This policy does not apply to third-party websites or services that may be linked from our platform.
By registering an account or continuing to use the scr2u platform after the effective date of this Privacy Policy, you confirm that you have read, understood and agree to all provisions contained herein.
Scr2u only collects personal data that is strictly necessary to provide quality, secure services and to meet legal requirements. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC) & legal compliance |
| Contact Data | Email address, phone number | Account communications & notifications |
| Financial Data | Bank account number, bank name, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security & fraud detection |
| Usage Data | Game history, platform activity, login timestamps | Service improvement & responsible gaming |
scr2u does not collect sensitive data such as medical information, religious beliefs, or political views. We only request information that is relevant to platform operations and legal compliance.
The personal data you provide to scr2u is used solely for the following purposes. We will not use your data for any other purpose without obtaining your consent first:
Scr2u does not sell or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information with specific parties:
Important: All third parties we work with are required to comply with data protection policies that meet or exceed scr2u's standards. We have zero tolerance for any misuse of member data by any party.
The security of your data is scr2u's top priority. We continuously invest in the latest security infrastructure to ensure your data remains protected against cyber threats and unauthorized access at all times.
Scr2u uses cookies and similar tracking technologies to enhance your experience on the platform, maintain login session security, and gather analytics data that helps us improve our services.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality and security of your scr2u account.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data that we hold. All requests relating to these rights will be processed within 7 business days:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction.
You may request deletion of your personal data subject to applicable legal requirements.
You may object to the processing of your data for specific purposes such as direct marketing.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request restriction of your data processing while a correction request or objection is being handled.
Scr2u retains your personal data for as long as your account is active or as long as it is needed to provide services to you. Once an account is closed, we will retain your data for the period prescribed by law before it is securely deleted:
Once the designated retention period has ended, your personal data will be securely deleted using methods that ensure it cannot be recovered.
The scr2u platform may contain references or links to third-party websites or services in certain contexts. scr2u's Privacy Policy does not apply to those third-party websites or services.
We encourage you to read the privacy policy of any third-party website you visit. scr2u is not responsible for the privacy practices, content, or security of third-party websites and makes no guarantees regarding the data protection provided by those parties.
Third-party game providers integrated into the scr2u platform have undergone a security review process and are required to comply with the data protection standards we set as a condition of partnership.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, our privacy team is ready to assist. We are committed to responding to all privacy-related inquiries within 7 business days.
For official requests regarding your rights as a data subject (access, correction, deletion), please state your full name, account number, and request type in your email. We may require additional identity verification before processing certain requests to ensure the security of your account.
This Privacy Policy was last updated on1 January 2026. Any amendments will be posted on this page with a new update date. Continued use of the platform after amendments are published constitutes acceptance of the updated policy.
Join over 500,000 members who have trusted scr2u as their preferred digital entertainment platform in Malaysia — with full confidence that their privacy and data security are always protected.